Recent Posts

Finding The Right Plumber

7/22/2017 (Permalink)

Water Damage Finding The Right Plumber Sewage backup in the shower: not only a plumbing emergency, also a restoration emergency.

Dealing with the trades can be challenging at the best of times and finding the right plumber is no different. If you don't already know someone, how comfortable are you inviting them into your home or business?

While most plumbers know how to fix the pipes and will tidy up after themselves, very few are trained to correct whatever damage the water may have caused. 

Are the walls wet? The carpet? The hardwood? Is there potential for mould growth? Spread of disease from sewage?

At SERVPRO® of Milton & North Oakville, we are trained to answer those questions. And we have a network of reliable and trustworthy plumbers available throughout the region. So if you have a plumbing repair problem please give us a call first and we will help make it like it never even happened.

24/7 Water Damage Emergency Services

2/10/2017 (Permalink)

Water Damage 24/7 Water Damage Emergency Services An upstairs toilet supply line broke in a Mississauga home, flooding through the ceiling cavity to the rooms below.

SERVPRO of Milton & North Oakville Provides Expert Water Damage Remediation Around the Clock


We truly are Faster to any size disaster. Whether it's a broken pipe, a dishwasher leak, a laundry leak, or a sewage backup, the faster we can get to work, the faster we can help you get things back to normal. 


The longer the water is left to sit, the more damage will occur. Maybe you haven't decided to file an insurance claim, so a timely response will save you money. Even if it ends up going through insurance, a faster response will mean a shorter restoration process, minimizing the disruption to your life.


Our standard of care is to respond to water damage emergencies anywhere within a 4-hour drive. While the majority of customers are in Milton and Oakville, we also regularly assist people in surrounding communities of Burlington, Mississauga, Georgetown, and Brampton.


Among water restoration companies, SERVPRO stands out with professionalism, fast courteous service, and advanced techniques that will help you save money in the long run.


Advantages of In-Place Drying

8/12/2016 (Permalink)

Water Damage Advantages of In-Place Drying A worker using our in-place drying technique to dry a carpet.

In some situations, we prefer to use In-Place Drying techniques to dry the carpet and the pad. Clear advantages include less disruption to the occupants, furniture does not have to be removed, carpet sustains less damage from the drying process, and (potentially) lower overall costs.

In-Place Drying focuses on drying the structure as a whole, not just the carpet and pad. Employing aggressive extraction techniques, such as weighted extraction (pictured), will significantly decrease the drying time. Once the extraction is complete, a drying vortex is created to dry the structure, carpet, and pad simultaneously.

Carpet loses approximately 50% of its ability to stretch when wet and using other methods like "floating" the carpet can weaken it, or lead to permanent damage.

There are many situations when In-Place Drying is not appropriate, for example if there's damage from contaminated water (Category-2 "grey water" or Category-3 "black water"); if the padding has been saturated for more than 72 hours; or if the carpeting is installed above another flooring type like hardwood, laminate, or linoleum. 

Some adjusters question whether it is as cost-effective as tearing out the pad and floating the carpet. In such a case, we will offer to try this option and if it doesn't work, there will be no charge. However, if it does work, the customer will be much happier as they will be able to get back to their normal routine much sooner.

Is Your Business Disaster-Proof?

8/4/2016 (Permalink)

As many as 50% of business may never recover following a disaster. Of those that survive, most already had a preparedness plan in place. By developing a SERVPRO® Emergency Ready Profile for your business, you minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

Preparation is a key component for making it through any size disaster, whether it it's a pipe burst, a large fire, or an area flood. The best time for planning to deal with it is not while it happens, but well in advance.

The SERVPRO® Emergency Ready Profile  is a start up approach that provides the critical information need to begin mitigation and recovery.

  • A no-cost assessment of your facility
  • A concise profile document that contains only the critical information needed in the event of an emergency
  • A guide to help you get back into your building following a disaster
  • Establishes SERVPRO® of Milton & North Oakville as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority work areas, and priority contact information 

Working At Heights: Rescue Plan

7/21/2016 (Permalink)

Health & Safety Moment:

Working at Heights training is now mandatory in Ontario. As an employer, one of the key aspects that you are responsible for is ensuring that a rescue plan is in place should a worker fall.

911 is not a rescue plan, however it may be an important component of the plan. A quick response is essential. The fallen worker may have sustained injuries; if the worker is suspended from a harness, it may cut off blood circulation and increase the potential for blood clots, which could lead to an embolism or even a stroke.

It is essential to get the worker down safely, in a timely manner, and to follow up with first aid, or even a hospital visit.

Here is a prototype rescue plan for a ladder rescue:

  1. If the fallen worker appears injured by the fall, alert 911 and continue with the rescue.
  2. Set up additional ladder or ladders to reach the fallen/suspended worker.
  3. Rig a separate lifeline for the rescuer(s) to use while carrying out the rescue.
  4. If the fallen worker is hanging from a lanyard, attach a lowering line to the harness.
  5. If more than one rescuer is present, other rescuers should lower the fallen worker to the ground while the ladder rescuer helps guide the fallen worker safely.
  6. Once the fallen worker has reached safety, follow up with first aid protocols.
  7. Transport to a hospital if necessary.

Mould: Here Today, Gone Tomorrow!

2/22/2016 (Permalink)

Mold Remediation Mould: Here Today, Gone Tomorrow! Mouldy undersink inspection

Fungi & moulds grow naturally in the environment; they are a normal part of the decay process. In fact, over 100 thousand different kinds of fungi have been identified.

Water intrusions can promote mould growth. If the humidity and moisture levels in a water-damaged environment are not returned to normal quickly, mould spores may grow and multiply.

Organic materials found indoors, such as wood, paper, drywall, and some types of insulation provide food for moulds to grow and flourish.

Health Canada advises that small to medium patches of mould can be cleaned by the occupant, but should consider the help of a professional in situations of excessive mould growth. 

We will always recommend seeking advice of an Indoor Environmental Professional (IEP) to provide independent testing to (1) Confirm the existence and spread of mould and (2) Confirm that it has been cleaned up correctly. Even if we suspect mould, we cannot formally confirm it without lab tests.

What to Do When You Have Water Damage

2/11/2016 (Permalink)

As professionals working in the business of water damage mitigation, we are often asked for advice about what to do when there's a water intrusion at a home or business. The first priority must always be safety. A flooded basement, for instance, poses a risk for electrical hazards from electrical devices that are plugged into outlets. If you have any doubts, call a professional right away. If it is sparking, smoking, or a suspected electrical fire, get out and call 911.

Another concern is the type of water. For example, grossly contaminated water from a sewage backup must be treated differently than clean water from a burst supply pipe. Turn off the water at the source, if possible. And please remember that a burst pipe is not a plumbing emergency: it is a drying emergency. Once the water has been shut off, the plumbing can be repaired at any time. However, the structure needs to be dried ASAP to minimize damage and prevent mould growth; mould fungi can begin to form in as little as 48 hours, so time is of the essence.

Here are a few more DOs & DON'Ts.

  • DO: Avoid all contact with sewage and items contaminated by sewage,
  • DO: Wash your hands thoroughly after contact with contaminated items,
  • DO: Seek medical attention if exposed to harmful waste,
  • DO: Shut off the source of water if possible or contact a qualified party to stop the water,
  • DO: Turn off circuit breakers for wet areas of the building if it is safe to do so,
  • DO: Remove as much excess water as possible by mopping & blotting,
  • DO: Wipe excess water from wood furniture after removing lamps and tabletop items,
  • DO: Remove and prop up wet cushions for even drying,
  • DO: Place aluminum foil or wood blocks between furniture legs and wet carpeting,
  • DO: Relocate paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture,
  • DO: Use wooden clothespins to keep furniture skirting off damp floors,
  • DO: Hang draperies with coated hangers to avoid contact with wet carpeting or floors,
  • DO: Hang furs and leather goods to dry separately at room temperature,
  • DON'T: Walk in areas with grossly contaminated water in order to minimize the spread of contaminants,
  • DON'T: Turn on the HVAC system in areas with grossly contaminated water,
  • DON'T: Use household fans in areas with grossly contaminated water,
  • DON'T: Use products for personal hygiene in areas with grossly contaminated water,
  • DON'T: Enter rooms with standing water where electrical shock hazards may exist,
  • DON'T: Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards,
  • DON'T: Leave books, newspapers, magazines, or other coloured items on wet carpeting or floors in order to prevent staining,
  • DON'T: Leave Oriental rugs or other coloured rugs on wet carpeting,
  • DON'T: Use your household vacuum cleaner to remove water in order toavoid electrical shocks and prevent damage to the vacuum,
  • DON'T: Use TVs or other appliances while standing on wet carpeting or floors, including wet concrete floors,
  • DON'T: Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.