Recent Posts

Is your business disaster-proof?

7/3/2020 (Permalink)

As many as 50% of business may never recover following a disaster. Of those that survive, most already had a preparedness plan in place. By developing a SERVPRO® Emergency Ready Profile for your business, you minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

Preparation is a key component for making it through any size disaster, whether it it's a pipe burst, a large fire, or an area flood. The best time for planning to deal with it is not while it happens, but well in advance.

The SERVPRO® Emergency Ready Profile  is a start up approach that provides the critical information need to begin mitigation and recovery.

  • A no-cost assessment of your facility
  • A concise profile document that contains only the critical information needed in the event of an emergency
  • A guide to help you get back into your building following a disaster
  • Establishes SERVPRO® of Milton & North Oakville as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority work areas, and priority contact information 

Do it Right!

7/3/2020 (Permalink)

We had been called in to correct a sub-par water remediation performed by a competitor.

The homeowner had experienced a leak in the kitchen from a burst pipe, which lead to extensive damage on the main floor and the fully finished basement.

The competitor had performed initial demolition and placed drying equipment, but did not get the property completely dry before removing the equipment. A few days later, mould had flourished on both levels. 

We were called in to perform the mould remediation on both levels, so that the home was fit for reconstruction.

We worked co-operatively with an independent industrial hygienist, the insurance carrier, and the homeowner to resolve this situation as quickly as possible so they could move back in to their home.


Mold in Your Home - Risks, Causes, and Safe Mold Removal Solutions

4/17/2020 (Permalink)

Mold can spread through your home within 48-hours if certain conditions are present, requiring urgent mold removal. Mold can be present in your home without you even realizing it. That is, until you start smelling a strange odor or notice watermarks on a wall. 

So, what are the risks and causes of mold? More importantly, what safe mold removal solutions must you implement to solve the problem?

4 Signs That You Have Mold in Your Home

Mold is a fungus that grows in damp, dark, and humid indoor environments where there is excess moisture. It is always a good idea to inspect a few places in your home to see if you have mold. The most common places where you are most likely to find mold include the basement, under or behind stored items, under the kitchen or bathroom sink, closets, the bottom edge of windows, the wall or floor next to the bathtub or shower, the roof, and any other damp places in your home.

There are a few signs that will indicate the possible presence of mold in your home, including an unpleasant odor, visible mold, watermarks, peeling, and warped paint.

  • Unpleasant Odor

A musty smell is a good indication there is mold in your home. Mold smells like decaying wood or rotting leaves in a damp, dense forest. Some even compare it to the smell of wet socks or rotten paper.  

  • Visible Mold 

Mold is usually fuzzy or slimy and appears as irregularly shaped spots. It can be blue, green, yellow, brown, gray, black or white in color. However, not all mold is visible as it can grow inside walls and above ceiling tiles, wherever there is damp or water damage.  

  • Water Marks

Watermarks are an indication there is water within the walls of your home. It might be more easily visible on the bottom edge of the walls. With drywall and wooden walls, the marks are usually more visible, but less so with brick or tiled walls. 

  • Peeling and Warped Paint

Peeling or warped paint is an indication there is moisture in a wall, and if the cause of the moisture is not attended to, mold will grow in the wet patch. This might require the removal of a section of the affected wall to see what is happening on the inside.  

Stachybotrys chartarum, better known as black mold, is most often found on cellulose-rich materials such as fibreboard, drywall, and gypsum board, and carries the same risk as any other mold. Mildew can also sometimes be confused with black mold. If you are concerned about the black mold growth in your home, safe mold removal solutions such as hiring a professional company must be sought.

How to Prevent Mold and What to Do If You Find It

There are various ways in which you can prevent mold from growing in your home, which include the following: 

  • Eliminate sources of dampness in basements (pipe leaks, groundwater seepage, and so on),
  • Use a dehumidifier to keep humidity levels below 50%,
  • Use an air conditioner with a high-efficiency particulate air (HEPA) filter attachment,
  • Change the filters on your air conditioners and furnaces regularly,
  • Properly ventilate all bathrooms and ideally open a window after use,
  • Avoid carpeting in bathrooms and basements,
  • Promote groundwater drainage away from your home,
  • Keep organic plant containers made from wicker, straw or hemp clean and dry,
  • Recycle old books and newspapers,
  • Use anti-mold paint, and
  • Whenever possible, let fresh air and sunlight into your home. 

Sometimes a mold infestation is so big a professional mold removal company must be appointed to perform mold remediation. But, what to do until the mold removal services take place? Here are some tips to follow until help arrives:

  • Stay out of the affected areas,
  • Turn off fans as well as the heating, ventilation, and air conditioning (HVAC) system,
  • Don’t touch or disturb the mold, 
  • Don’t blow air across any surfaces with visible or suspected mold growth,
  • Don’t attempt to dry the area yourself, and
  • Don’t spray bleach or other disinfectants on the mold. 

What Is Mold Allergy Season?

There are some seasons when mold allergies are more prevalent. Knowing which seasons these are can help you manage the ways spores enter your home and create a greater awareness of mold growth.  The following seasons are more likely to be affected by a higher rate of allergies:

  • Late Spring to Summer

Alternaria mold allergy season is generally from late spring to summer. The Alternaria mold genus, consisting of fifty species, is an outdoor mold found on plants, trees, grasses, and soil. Most indoor mold infestations are caused by spores transferred into the home through windows, HVAC (heating, ventilation and air conditioning) systems, your clothing, and even your beloved pet. 

If there are several areas in your home showing evidence of mold, check for leaks or moisture problems and call the professionals for mold remediation/removal. In the event that the infestation is small, you can remove it. However, you must wear safety equipment (goggles, gloves, and a mask) as spores will fly around when you scrub the moldy area. And, remember to wash your safety gear after use. 

  • Late Winter to Early Spring

Snow mold allergies start in late winter to early spring. During the winter, winds bring mold spores that are absorbed by falling snow becoming layered in the snowpack. When the snow then melts in the early spring, these mold spores are released into the air. When the snow melts and the earth is exposed for the first time in months, mold is found in the ground and is also released into the air. A snow mold allergy is all but guaranteed with mold found everywhere.

The symptoms and solutions for both Alternaria mold allergy season and snow mold allergy season are the same. Besides taking medications prescribed by your doctor, surviving mold allergy season is possible by strengthening your body’s defense system, staying inside when allergen levels are at their highest as well as allergy-proofing your home as much as possible. 

Can You Ever Remove Mold Completely?

Because microscopic mold spores occur everywhere, naturally, removing all mold from a home is impossible. Remediation of mold infected areas (including black mold) when there is an infestation, is the only solution. Remediation is the best way to get rid of mold, but before mold remediation can begin the reason for the presence of water or moisture must be addressed, or the mold will simply return.  

A standard remediation process to properly remove mold includes:

  • Inspection and Mold Damage Assessment

A thorough inspection is done.

  • Mold Containment

Various containment procedures are used to prevent the spread of mold. This might include advanced containment procedures such as negative air chambers that isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the clean-up process. All fans, heating, and cooling systems will also be turned off.

  • Air Filtration

Specialized filtration equipment such as “air scrubbers” and HEPA vacuums will capture the microscopic mold spores out of the air, preventing further spreading during the remediation process.

  • Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.  It may be necessary to remove and dispose of mold-infested porous materials such as drywall and carpeting to remediate heavy mold growth. 

  • Cleaning Contents And Belongings

Furniture, decorative items, curtains, clothing, and other restorable items affected by mold are cleaned and disinfected through a variety of cleaning techniques. Odors are removed with specialized techniques, and deodorization is done using fogging equipment.

  • Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

Common Causes of Mold in the Home

The main cause of mold is excess moisture and, therefore, before a mold removal company can perform mold remediation, the reason for the excess moisture must be resolved. Here are some of the most common causes of mold in the home:

  • Humidity

Humidity plays a big role in the development of mold. This is evident in the mold you will commonly find in the bathroom, basement or around windows. Use a dehumidifier or fan to decrease mold growth. 

  • Moisture

Leaky pipes that go undetected for quite some time, cracks in a basement wall that cause moisture to seep into the house, and inefficient window seals are moisture sources that can lead to mold growth. 

  • Outside Water

Water from outside the home can result in mold, whether from a sprinkler system that consistently sprays against the house wall or an unexpected natural disaster such as a flood.  

Regular ventilation is a good way to remove moisture. So, when the weather allows, open the doors and windows of your home to promote air circulation. If you prefer not to open your windows, turn on your air conditioner to ensure air runs through the whole house. Then there will be no need for mold detection. 

What Happens During a Professional Mold Inspection?

During a professional mold inspection and mold damage assessment, your property will be carefully inspected for visible signs of mold, with various technologies used to detect hidden water sources that might result in mold. When you select a mold remediation company, remember to inquire if they are an IICRC certified firm. The IICRC (Institute of Inspection Cleaning and Restoration Certification) is a global non-profit organization for the cleaning and restoration industry.

How Much Does Mold Remediation Cost?

The cost of mold removal depends on the damage caused, as every incident requires a unique solution. Once the professional mold inspection is completed, a more accurate assessment can be given on the extent of the remediation process required. 

How to Find a Professional Mold Remediation Company

It is always best to find a professional mold remediation company that is a local service provider with professionals on call 24/7 in the event of an emergency. Consideration should also be given to whether this company works with major insurance companies.

SERVPRO of Milton S.E. / Sonoma is a locally owned and operated business and are on-call 24/7 for the communities of Milton S.E., Sonoma, and surrounding areas. Services include not only mold remediation but also water, storm, and fire damage repair and restoration for residential and commercial properties. Found mold in your home? Contact SERVPRO of Milton S.E. / Sonoma for the most professional mold removal services.

We Are Cleaning Experts

3/18/2020 (Permalink)

Coronovirus Microscopic Image Solutions for Covid-19 Cleanup

SERVPRO® is Here to Help during this time of need.


During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.


Specialized Training

We are prepared to clean and disinfect your home or business, according to guidelines set forth by the Federal Government. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The Public Health Agency of Canada (PHAC) encourages cleaning of high-touch surfaces in all public spaces. Examples would include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces likely to fall under the PHAC’s guidance for commercial spaces include:


• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices

• Retail Spaces

• Water Fountains

• Shelving/Racks

• Sales Counters

• Carpets and Rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment


Specialized Products

The Government of Canada recommends usage of a labeled hospital-grade disinfectants with claims against similar pathogens to the coronavirus. Multiple products available to SERVPRO® carry this approved emerging pathogens claim. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the Federal Government and provincial/local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Milton & North Oakville, 905-864-9544

Kitchens & Bathrooms Need to Know

2/3/2020 (Permalink)

Kitchen Cabinets & Stove Upgraded kitchen, new cabinets, new backsplash.

As a restoration company, we find ourselves repairing a lot of kitchens and bathrooms and we're quite good at it.

However, this doesn't need to be limited to just restoration projects; we can come and upgrade your cabinets, install a backsplash, and upgrade flooring.

Call us today to quickly spruce up your kitchen and bathroom.

Duct Cleaning Secrets

1/29/2020 (Permalink)

Inside of duct A Screenshot of a post-cleaning video inspection of commercial ductworks.

We've all received those annoying telemarketing calls asking to get our ducts cleaned. The dirty little secret about duct cleaning is that in a properly installed and well-maintained system, they should almost never need cleaning.

In theory, it should be cleaned once after construction to remove dust and after that, the built-in filtration system should capture all the debris before the air recirculates.

Reality, however, is different than theory. People don't always change their filters regularly and when they do, they use a cheap, inefficient filter that might not fit properly and allows some contaminants into the system.

Pet hairs often clog up the cold-air return registers, reducing efficiency.

Toilet and bath overflows allow contaminated water into the ductwork, potentially spreading germs and bacteria to other parts of the structure.

Children often like to drop food and toys down into the ducts.

In general, we recommend getting the ducts cleaned every 3-5 years

Proper containment minimizes spreading of contaminents

11/11/2019 (Permalink)

As part of a mould abatement project, erecting proper containment is important to prevent spreading contaminants to other parts of the structure. There are 3 different types of containment we might use, depending upon conditions:

  • Source Containment
  • Local Containment
  • Full-Scale Containment

Source Containment might be appropriate if there is a very small amount of mould, say less than 10 square feet. We would use 6 mil poly sheeting to directly cover contaminated surfaces, such as walls, minimizing disruption to the spores. We would use 6 mil poly bags to enclose contaminated contents. The objective is to secure and remove the contaminated objects from the structure so that they can be cleaned or disposed-of.

Local Containment is more complex and is used when larger amounts of mould are observed or suspected, say a surface area up to 100 square feet. Again, we use 6 mil poly sheeting, preferably with a flame retardant rating. Temporary walls are erected using the poly sheeting, typically with spring loaded poles, or even stud walls. The poly sheeting is secured to the walls with tape and spray adhesives, or even staples if attaching to unfinished wood. Once the containment barrier has been erected, the contained area is put under negative pressure using a negative air machine, which sucks air out of the contained area. The negative air machine is equipped with a High Efficiency Particulate Air filter (HEPA) to capture airborne particles.

Full-Scale Containment is used when an area >100 square feet is affected, or if an entire room or section of a building is contaminated. The methodologies are essentially the same as with Local Containment, however the scale is different. With Full-Scale Containment, there is also the consideration of filtering make-up air to the contained area.


Hail storm safety

10/7/2019 (Permalink)

Back in 2005, it had been a year since Canada became my home. I remember just standing on my aunts balcony and suddenly I heard a loud clanging noise. To my surprise it was ice fall from the sky. Now I’m a stranger to snow, I mean I had been in Canada a full year and some, so I knew what snow was. But we were no where near winter. Ice was falling from the sky in the middle of summer. I remember wondering why, how could this be possible. After looking it up online I received my answer. Hail forms when thunderstorm updrafts are strong enough to bring water droplets well above freezing levels. Amazing as this was, ice falling from the sky in the middle of the summer. I quickly realized that it can also be extremely danger to people and also things it comes into contact with. The size of the hailstone can grow exponentially bigger depending on the amount of water it comes into contact with, after becoming a hailstone. “Hail the size of golf balls”, the news article read. The article went on displaying the destruction caused by falling hail. People’s car roofs were dented, a few people were knocked out cold. It almost seemed apocalyptic. People were running for their lives, desperately trying to find some kind of shelter. Windows shattered from the sheer weight and force of the hail. Here are a few things to consider, always be sure to check your local weather network for updates or development. That doesn’t necessarily mean its a for sure method of avoiding it, but it does truly help. If caught in a hailstorm try to find shelter under dependable structures, meaning avoid glass shelters, such as bus stops. Do not take refuge under trees, the branches won’t be able to properly protect you. Stay indoors, close drapes to protect you from possible broken glass. Use garage or underground parking to protect your vehicles. Store patio furniture in a safe place when not in use. A hailstorm can be extremely dangerous, and can cause a massive amount of damage, but more important can cause fatalities. Stay a step ahead and be prepared, it could just save your life.

When storms or floods hit Southern Ontario, SERVPRO is there!

10/6/2019 (Permalink)

SERVPRO of Milton & North Oakville specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration costs. 

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Have Storm or Flood Damage? Call Us Today: (905) 864 - 9544 

Finding the right plumber

10/6/2019 (Permalink)

backed up shower A backed up shower is not only a plumbing emergency, but also a restoration emergency

Dealing with the trades can be challenging at the best of times and finding the right plumber is no different. If you don't already know someone, how comfortable are you inviting them into your home or business?

While most plumbers know how to fix the pipes and will tidy up after themselves, very few are trained to correct whatever damage the water may have caused. 

Are the walls wet? The carpet? The hardwood? Is there potential for mould growth? Spread of disease from sewage?

At SERVPRO® of Milton & North Oakville, we are trained to answer those questions. And we have a network of reliable and trustworthy plumbers available throughout the region. So if you have a plumbing repair problem please give us a call first and we will help make it "Like it never even happened."