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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What to do when your business needs to shut down for maintenance

11/16/2020 (Permalink)

What do you do when your business has a casualty and you need to shut down to have maintenance work done? 

With our 24-hour emergency line, SERVPRO will come in and put your business back to the way it was, "Like it never even happened."

The difference between SERVPRO of Milton and North Oakville and other restoration companies, is that we deal first hand with insurance companies. We make sure the job gets completed from start to finish, from demolition to rebuild, to organizing sub-contractors, to keep the business owner stress free while the job gets done seamlessly.

If you are faced with an emergency, and do not want to have much downtime for your business, call SERVPRO.

We will make it "Like it never even happened."

Finding the right plumber

11/13/2020 (Permalink)

backed up shower A backed up shower is not only a plumbing emergency, but also a restoration emergency

Dealing with the trades can be challenging at the best of times and finding the right plumber is no different. If you don't already know someone, how comfortable are you inviting them into your home or business?

While most plumbers know how to fix the pipes and will tidy up after themselves, very few are trained to correct whatever damage the water may have caused. 

Are the walls wet? The carpet? The hardwood? Is there potential for mould growth? Spread of disease from sewage?

At SERVPRO® of Milton & North Oakville, we are trained to answer those questions. And we have a network of reliable and trustworthy plumbers available throughout the region. So if you have a plumbing repair problem please give us a call first and we will help make it "Like it never even happened."

Fire Facts!

11/13/2020 (Permalink)

Learn About Fire

Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames. 

Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.

Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness. 

Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio

Develop Fire-Safe Habit

        • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.

        • Smoking materials are the leading cause of residential fire deaths in the United States. If you smoke, take precautions: Smoke outside; choose fire-safe cigarettes; never smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.

        • Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.

        • Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach.

        • Turn portable heaters off when you leave the room or go to sleep.

  • Never leave a burning candle unattended, even for a minute.

Water Remediation

11/13/2020 (Permalink)

In March a call came in for a water emergency. It was a local Logistic Business. The employee had walked in and discovered that there was water all through the office and back rooms. After talking to her manager, they decided to have us- SERVPRO of Milton and North Oakville, come in and assess the damage. Upon arrival we noticed that the source of the water came from the toilet. The water was a class 3, because it was from the sewage. After removing all of the water, we had to sanitize the rooms with benefect. Fans were then set up with dehumidifiers to help reduce the moisture in the air. Unfortunately the problem was not solved. While we were away the water came back, a plumber was then needed. After further investigation the main cause was located. There was a blockage in the pipes. So, the pipes needed to be snaked by the plumber to remove the blockage. The cause of the blockage was a mixture of things that should not be flushed down the toilet. Due to this, the job had to be completed over again. What can be taken away from this situation is, always be careful in what are you flushing down the toilet. Products will typically state on packages proper disposal method.

Commercial Restoration

11/13/2020 (Permalink)

In June of 2019, a call came in for a commercial mould remediation. The customer had recently acquired a commercial property that badly needed a face lift. Upon arrival we noticed a strong smell emitting from the building. Later on, after taking a brief tour we stumbled upon where the smell was coming from. The section where the offices were located was poorly ventilated. There was an excessive amount of moisture trapped within the office. The windows were not able to be opened, and the building's HVAC system was not working. To counteract the issue dehumidifiers had to be placed in the office. A thorough cleaning of the walls needed to be done. Containment and an air scrubber were used to remove the mold particles from the air and vents. Going forward we gave the owner a few suggestions that will help minimize the amount of moisture accumulation.

Nicotine Odour Cleanup

11/12/2020 (Permalink)

Nicotine odours are some of the most difficult to counteract. A very typical scenario is that a seller wishes to maximize the value of their property, but the occupants had been heavy smokers for years. Smoke odour molecules can get everywhere, including behind kitchen counters, and embedded into painted surfaces.
Ordinary latex interior paint is porous and will trap nicotine odour molecules, so even after a deodorization, the embedded nicotine molecules may continue to emanate odours. Options include cleaning the affected surface, applying an odour blocking sealant to the surface, or removing and replacing the surface.
When opting to clean a painted surface, it is advisable to raise the temperature in the room to 29C (85F) for 24-48 hours prior to the work. This elevated temperature will open the pores in the painted surface, allowing the trapped nicotine odour molecules to be removed.
The application of an odour blocking sealant is not as labour intensive as cleaning, however it takes longer. After the sealant dries, the surfaces will need to be re-painted.
Removal and replacement is reserved for those situations when there is no viable alternative. For example, most textured ceilings (popcorn) are unpainted plaster and can trap a lot of nicotine odour molecules. Application of a sealant may lead to deterioration of the plaster. Removal of the texture and conversion to a smooth ceiling may be the preferred option.

Fire Safety Plan

11/12/2020 (Permalink)

For commercial buildings there are a lot of safety plans that should be set in place to ensure that the occupants are safe. For example, in schools fire drills are often done to prepare students and the faculty in case of a fire emergency. Like wise in a commercial building, it is the employers responsibly to make sure that these kinds of safety plans are created, but don’t be fooled, safety is the responsibility of each individual working on the premises. A fire safety plan is a detailed document that covers all aspects of fire safety specific to the building or property. The plan details: A safe and orderly way for the occupants to evacuate the building. Also how proper maintenance and housekeeping can prevent fires. By regularly checking fire safety equipment, you can ensure your occupants safety. For example, checking fire extinguishers to make sure they are up to date. Making sure fire drills are ran often, to prepare for an emergency. Smoke alarms need to be placed in strategic areas to be effective. All occupants play a huge roll in safety as well. By making known anything that looks suspicious or damaged to the employer or safety representative.


What to do in a winter storm

11/12/2020 (Permalink)

In North America, we have the luxury of having all four seasons to contend with; unfortunately winter is part of those seasons. For most North American's the winter season brings with it a lot of hurt backs and disastrous driving conditions. Not to mention the snow storms. From the inability to see inches ahead of you, to being trapped in your home due to the sheer volume of snowfall, this brings us to the thing we North Americans detest the most, the infamous snow storm. During these times a lot of us are left not knowing what to do, or even knowing what not to do. Luckily, SERVPRO offers a variety of information that can help prepare you and your family for the worst. We also offer emergency response services, based on different situations. For example-dealing with frozen pipes, extreme cold weather can cause pipes to freeze and potentially burst. In these cases, water damage can be extensive, to say the least. Always pay attention to your local weather network or radio broadcast to stay up to date with the necessary information. A severe drop in temperature can cause potential driving hazards and pedestrian walking hazards. Always be sure to check weather broadcasting before your commute, because being prepared could even save your life.

Why choose SERVPRO?

11/12/2020 (Permalink)

In life we often face many adversities. With so many “what if’s”, it really starts becoming more and more difficult to prepare for those what if’s. SERVPRO of Milton and North Oakville provides ERPs (Emergency Ready Plans) to alleviate the stress of what to do in these situations. With an ERP, we can customize your plan to suit your exact needs. The emergency ready plan helps the home owner accurately locate all major shut-offs and electrical boxes. The emergency ready plan comes to you in a convenient method, as a mobile application. With the ERP being a simple but detailed application you can have on your cell phone or tablet, the information is just at your finger tips. SERVPRO of Milton and North Oakville is proud to bring you this service free of charge! Imagine being able to simply pull up an app with all the information you need in seconds. So if someone asks “Why SERVPRO?” just remember we are constantly looking to improve our services to tailor them to our customers needs. That’s “Why SERVPRO?”!

24/7 Water Damage Emergency Services

11/12/2020 (Permalink)

SERVPRO of Milton & North Oakville Provides Expert Water Damage Remediation Around the Clock

We truly are Faster to any size disaster. Whether it's a broken pipe, a dishwasher leak, a laundry leak, or a sewage backup, the faster we can get to work, the faster we can help you get things back to normal. 

The longer the water is left to sit, the more damage will occur. Maybe you haven't decided to file an insurance claim, so a timely response will save you money. Even if it ends up going through insurance, a faster response will mean a shorter restoration process, minimizing the disruption to your life.

Our standard of care is to respond to water damage emergencies anywhere within a 4-hour drive. While the majority of customers are in Milton and Oakville, we also regularly assist people in surrounding communities of Burlington, Mississauga, Georgetown, and Brampton.

Among water restoration companies, SERVPRO stands out with professionalism, fast courteous service, and advanced techniques that will help you save money in the long run.

    • Not sure if you want to file a claim yet? Check out our video blog discussion: Video Blog

Wet Basement

11/12/2020 (Permalink)

Water Seepage in Foundation

At this time of year, we tend to see a lot of wet basements due to foundation seepage. This may or may not be covered by insurance. Depends on your insurance company and coverage. With the temperatures going up and down, snow melt pools around around the foundation of a home, gravity does its job, and water eventually finds its way into the basement.

This is often caused by two very common problems:

  1. Landscaping - Over time, the grading around the house settles, or perhaps some incorrect modifications allows the ground to slope towards the house, instead of away from it. Unfortunately, it's very hard to fix until the ground thaws in the spring. A professional landscaper should be able to correct the grading issue and may even recommend the installation of a French ditch.
  2. Downspouts - We often see incorrectly installed downspouts, that fail to drain water away from the foundation. This can be corrected with the addition of inexpensive downspout extensions, or by ensuring the downspouts are correctly draining into the storm-sewer system.

Once the water is in the house, the water needs to be extracted in a timely fashion and the structural elements need to be dried. Unfortunately this type of water intrusion is often not noticed for several days or weeks, leading to concerns that mold may have started to grow under carpeting or behind walls. Appropriate precautions are essential to prevent the spread of contaminants to other parts of the home.

Advantages on in-place drying

11/12/2020 (Permalink)

person standing on drying equipment crew member using our in-place drying equipment

In some situations, we prefer to use In-Place Drying techniques to dry the carpet and the pad. Clear advantages include less disruption to the occupants, furniture does not have to be removed, carpet sustains less damage from the drying process, and (potentially) lower overall costs.

In-Place Drying focuses on drying the structure as a whole, not just the carpet and pad. Employing aggressive extraction techniques, such as weighted extraction (pictured), will significantly decrease the drying time. Once the extraction is complete, a drying vortex is created to dry the structure, carpet, and pad simultaneously.

Carpet loses approximately 50% of its ability to stretch when wet and using other methods like "floating" the carpet can weaken it, or lead to permanent damage.

There are many situations when In-Place Drying is not appropriate, for example if there's damage from contaminated water (Category-2 "grey water" or Category-3 "black water"); if the padding has been saturated for more than 72 hours; or if the carpeting is installed above another flooring type like hardwood, laminate, or linoleum. 

Some adjusters question whether it is as cost-effective as tearing out the pad and floating the carpet. In such a case, we will offer to try this option and if it doesn't work, there will be no charge. However, if it does work, the customer will be much happier as they will be able to get back to their normal routine much sooner.

Restoring your commercial property after a water damage event

11/11/2020 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. 

About SERVPRO of Milton & North Oakville

SERVPRO of Milton & North Oakville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Don't let these conditions ruin your commercial business

11/11/2020 (Permalink)

It’s estimated that more than 1 million types of mould exist, yet less than 10 percent have actually been named. This means mould is very common in both indoor and outdoor environments. While mould and humans can sometimes co-exist without issue, there are certain species of mould that can cause health effects for some people.


If the right conditions exist, mould will grow!!


These conditions include:


  • Water - Different mould types require varying amounts of liquid before growth begins.

  • Temperature - Normal indoor temperatures will promote mould growth.

  • Time - Initial mould colonizers can take hold within one day after being exposed to an adequate water supply.

    What to Do:

  • Stay out of affected areas.

  • Turn off the HVAC system and fans.

  • Contact SERVPRO of Milton & North Oakville for mould remediation services.


Mould growth can occur in any home, so it’s important to keep an eye out for situations that might promote mould activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mould growth.

If you suspect mould in your home, call SERVPRO of Milton & North Oakville to assess the situation. We have the knowledge, tools and track record to effectively remediate mould in your home or business.


If you suspect mould in your commercial business, call us today at (905) 864-9544

Smoke and soot damage

11/11/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

  • The type of smoke may greatly affect the restoration process.

    Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Milton & North Oakville will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke– Plastic and Rubber

  • Low heat, smouldering, pungent odour, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke– Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue– Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

    Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (905) 864-9544

When Storms or Floods hit Southern Ontario, SERVPRO is ready!

11/10/2020 (Permalink)

SERVPRO of Milton & North Oakville specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration costs. 

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Have Storm or Flood Damage? Call Us Today: (905) 864 - 9544 

Lightning Storm tips from SERVPRO of Milton & North Oakville

11/10/2020 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. The odds of being struck by lightning in a given year are only around 1 in 500,000, but some factors can put you at greater risk for being struck. Here are a few lightning safety tips.

Be Aware

Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

Go Indoors

Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Avoid Windows, Doors, Porches, and Concrete

Do not lie on concrete floors and avoid leaning on concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.

Avoid Water

Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing.

Avoid electronic equipment

Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet. Lightning can travel through electrical, and wires or bars in concrete walls or flooring. Equip homes and offices with whole-house surge protectors to protect appliances

Storm Emergency Preparedness

11/10/2020 (Permalink)

In a severe storm, the following information and guidelines are absolute. Firstly the best thing to do is to stay indoors, this ensures your safety. Due to falling objects and debris it is crucial to find shelter. While indoors try to avoid being close to windows or openings. In a severe storm, drains, waterways and other major sources of water can be extremely dangerous. In heavy down pours, streets can quickly flood due to high levels of water, or even from debris blocking drains. Pay attention to any broadcasting prior to the storm, to see if there is any information that could be crucial. During a storm watch, there may be designated areas to take refuge during the storm or instructions to help evacuate. Another thing to avoid is anything metal or electrical. This includes landlines, wiring and plumbing. Avoid electrical outlets, especially during a lightning storm attempting to unplug devices can be extremely dangerous, even life threatening.

Think ahead, and stay safe!

Mould: Here today, gone tomorrow!

11/6/2020 (Permalink)

Fungi & moulds grow naturally in the environment; they are a normal part of the decay process. In fact, over 100 thousand different kinds of fungi have been identified.

Water intrusions can promote mould growth. If the humidity and moisture levels in a water-damaged environment are not returned to normal quickly, mould spores may grow and multiply.

Organic materials found indoors, such as wood, paper, drywall, and some types of insulation provide food for moulds to grow and flourish.

Health Canada advises that small to medium patches of mould can be cleaned by the occupant, but should consider the help of a professional in situations of excessive mould growth. 

We will always recommend seeking advice of an Indoor Environmental Professional (IEP) to provide independent testing to (1) Confirm the existence and spread of mould and (2) Confirm that it has been cleaned up correctly. Even if we suspect mould, we cannot formally confirm it without lab tests.


Tips of what to avoid after a fire

11/6/2020 (Permalink)

Trust the Professionals

A house fire is traumatizing. Even when everyone makes it out safely, even when the fire is contained to a small area, you will be left thinking of what could have been worse. Plus, you will have a mess that cannot be cleaned with conventional consumer products.

These tips will help you take back control of your life following a house fire.

See our previous blog for a list of things to do after a fire; avoid the following:

Do Not Wash Soot-stained Walls

If you attempt to clean painted or papered walls with typical household cleaners, you may fix the soot into the material. Suddenly, what should be a simple cleaning job may require painting or new wallpaper.

Do Not Shampoo Your Rugs

Again, household cleaners will not be effective removing soot from carpets and upholstery. Instead you risk making a temporary stain permanent when you attempt to clean fabrics yourself. Fire restoration professionals have commercial cleaning products that can safely remove soot from rugs, carpets, and upholstery.

Do Not Attempt Cleaning Electronics

When electronics like computers, radios, and televisions have been exposed to excessive heat or water, they should be inspected by an authorized repair service before you turn on the power again. Trust the professionals to avoid electrocuting yourself or igniting another fire.

Do Not Consume Contaminated Food

Foods that were not fully sealed should be considered contaminated following a fire. In addition, sealed foods that have been exposed to excessive heat may also be unsafe for human consumption. Check with a trained fire technician to learn what can be salvaged and what must be discarded.

Do Not Turn on Power or Electric Devices

If the power is out after a home fire, an electrician should inspect the building for safety before power is restored. If the power remains on, you should still avoid using overhead lights, ceiling fans, or other appliances that may have suffered fire or water damage until they have been inspected by a qualified professional.

Do Not Send Clothes to Your Regular Cleaner

Some drycleaners specialize in fire restoration. Others do not have the training and materials to properly clean clothes exposed to soot. If you want to salvage your clothes, be sure to take them to a drycleaner who specializes in cleaning after a fire.

Here at SERVPRO® Milton & North Oakville, our IICRC-certified fire restoration technicians have the training and experience to guide you in getting your life back following a house fire. Trust us to help you restore your home and peace of mind.

Water damage and your HVAC system

9/24/2020 (Permalink)

Heating, Ventilation, & Air Conditioning systems (HVAC) require special attention during any water intrusion. If directly contacted by Category-1 (clean) water, they can malfunction, shut down, or spread excess humidity throughout the area we are trying to dry. If directly contacted by Category -2 (somewhat contaminated) or Category-3 (grossly contaminated) water, they can spread contamination to unaffected areas.

The design, capacity, and operational conditions of the HVAC system are important factors for moisture control during advanced restoration procedures. HVAC systems should be inspected and cleaned, if necessary, in accordance with the relevant standards. The National Air Duct Cleaners' Association sets standards for the Assessment, Cleaning, & Restoration of air ducts (NADCA ACR 2006, and NADCA ACR 2013 are two commonly referenced standards).

Since HVAC systems circulate the air that workers and occupants breath, if is a critical component for the well-being of all during and after the remediation project.

In Category-1 water losses, water should be drained or vacuumed thoroughly from the HVAC ductwork and mechanical components as soon as practical. Then the system needs to be thoroughly dried. All systems should be inspected and cleaned following the NADCA ACR standard by a qualified person.

In Category-2 or Category-3 water losses, complete decontamination might not be possible, in which case removal of affected components may need to be replaced.

Make sure your business is disaster ready!

9/24/2020 (Permalink)

SERVPRO® Emergency READY Profile® (ERP)


SERVPRO will help ensure you and your business are “ready for whatever happens” and minimize business interruption by having an immediate plan of action in place for your facility.


The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smart phone or tablet. The ERP establishes your local SERVPRO® of Milton & North Oakville. We are your disaster mitigation and restoration provider, giving you access to over 45 years experience and a system more than 1,700 franchises strong.


Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it. The ERP is a no cost assessment, all it requires is a little time, making it a great value that could save a lot of time in the future. Call your local SERVPRO® of Milton and North Oakville Franchise Professional to establish your Emergency READY Profile®

Call us for more information at (905) 864 – 9544

For immediate Commercial Service, Call SERVPRO!

9/24/2020 (Permalink)

SERVPRO of Milton and North Oakville provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Southern Ontario. We can respond immediately to your emergency and have the expertise to handle your commercial restoration or cleaning needs.


  • 24-Hour Emergency Service

  • Faster to Any-Sized Disaster

  • Highly Trained Restoration Technicians

  • A Trusted Leader in the Restoration Industry

  • Locally Owned and Operated

  • Advanced Restoration and Cleaning Equipment


Commercial cleaning and restoration present unique challenges. You need a company that provides excellent results while minimizing the disruption to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Milton & North Oakville has the training and expertise to help make it “Like it never even happened.” We service all types of buildings and companies:


  • Small Office Buildings

  • Large Office/High-Rise Office Buildings

  • Apartment Buildings

  • Restaurants

  • Hotel/Motels

  • Small Retail Stores

  • Large Retail/Big-Box Stores

  • High-Rise Residential

  • Manufacturing & Industrial

  • Government/Military

    Commercial Building Restoration Services

We are available 24 hours a day to get your Milton business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

  • Commercial Water Damage Restoration

  • Commercial Fire Damage Restoration

  • Commercial Mold Remediation

  • Commercial Storm Damage Cleanup

  • Disaster Recovery Team

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Milton & North Oakville. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. Learn more about our commercial cleaning services:

  • Commercial Cleaning Services

Check out more details on each of our Commercial Services on our website:




Or call us for more information at (905) 864 – 9544

Mold in Your Home - Risks, Causes, and Safe Mold Removal Solutions

4/17/2020 (Permalink)

Mold can spread through your home within 48-hours if certain conditions are present, requiring urgent mold removal. Mold can be present in your home without you even realizing it. That is, until you start smelling a strange odor or notice watermarks on a wall. 

So, what are the risks and causes of mold? More importantly, what safe mold removal solutions must you implement to solve the problem?

4 Signs That You Have Mold in Your Home

Mold is a fungus that grows in damp, dark, and humid indoor environments where there is excess moisture. It is always a good idea to inspect a few places in your home to see if you have mold. The most common places where you are most likely to find mold include the basement, under or behind stored items, under the kitchen or bathroom sink, closets, the bottom edge of windows, the wall or floor next to the bathtub or shower, the roof, and any other damp places in your home.

There are a few signs that will indicate the possible presence of mold in your home, including an unpleasant odor, visible mold, watermarks, peeling, and warped paint.

  • Unpleasant Odor

A musty smell is a good indication there is mold in your home. Mold smells like decaying wood or rotting leaves in a damp, dense forest. Some even compare it to the smell of wet socks or rotten paper.  

  • Visible Mold 

Mold is usually fuzzy or slimy and appears as irregularly shaped spots. It can be blue, green, yellow, brown, gray, black or white in color. However, not all mold is visible as it can grow inside walls and above ceiling tiles, wherever there is damp or water damage.  

  • Water Marks

Watermarks are an indication there is water within the walls of your home. It might be more easily visible on the bottom edge of the walls. With drywall and wooden walls, the marks are usually more visible, but less so with brick or tiled walls. 

  • Peeling and Warped Paint

Peeling or warped paint is an indication there is moisture in a wall, and if the cause of the moisture is not attended to, mold will grow in the wet patch. This might require the removal of a section of the affected wall to see what is happening on the inside.  

Stachybotrys chartarum, better known as black mold, is most often found on cellulose-rich materials such as fibreboard, drywall, and gypsum board, and carries the same risk as any other mold. Mildew can also sometimes be confused with black mold. If you are concerned about the black mold growth in your home, safe mold removal solutions such as hiring a professional company must be sought.

How to Prevent Mold and What to Do If You Find It

There are various ways in which you can prevent mold from growing in your home, which include the following: 

  • Eliminate sources of dampness in basements (pipe leaks, groundwater seepage, and so on),
  • Use a dehumidifier to keep humidity levels below 50%,
  • Use an air conditioner with a high-efficiency particulate air (HEPA) filter attachment,
  • Change the filters on your air conditioners and furnaces regularly,
  • Properly ventilate all bathrooms and ideally open a window after use,
  • Avoid carpeting in bathrooms and basements,
  • Promote groundwater drainage away from your home,
  • Keep organic plant containers made from wicker, straw or hemp clean and dry,
  • Recycle old books and newspapers,
  • Use anti-mold paint, and
  • Whenever possible, let fresh air and sunlight into your home. 

Sometimes a mold infestation is so big a professional mold removal company must be appointed to perform mold remediation. But, what to do until the mold removal services take place? Here are some tips to follow until help arrives:

  • Stay out of the affected areas,
  • Turn off fans as well as the heating, ventilation, and air conditioning (HVAC) system,
  • Don’t touch or disturb the mold, 
  • Don’t blow air across any surfaces with visible or suspected mold growth,
  • Don’t attempt to dry the area yourself, and
  • Don’t spray bleach or other disinfectants on the mold. 

What Is Mold Allergy Season?

There are some seasons when mold allergies are more prevalent. Knowing which seasons these are can help you manage the ways spores enter your home and create a greater awareness of mold growth.  The following seasons are more likely to be affected by a higher rate of allergies:

  • Late Spring to Summer

Alternaria mold allergy season is generally from late spring to summer. The Alternaria mold genus, consisting of fifty species, is an outdoor mold found on plants, trees, grasses, and soil. Most indoor mold infestations are caused by spores transferred into the home through windows, HVAC (heating, ventilation and air conditioning) systems, your clothing, and even your beloved pet. 

If there are several areas in your home showing evidence of mold, check for leaks or moisture problems and call the professionals for mold remediation/removal. In the event that the infestation is small, you can remove it. However, you must wear safety equipment (goggles, gloves, and a mask) as spores will fly around when you scrub the moldy area. And, remember to wash your safety gear after use. 

  • Late Winter to Early Spring

Snow mold allergies start in late winter to early spring. During the winter, winds bring mold spores that are absorbed by falling snow becoming layered in the snowpack. When the snow then melts in the early spring, these mold spores are released into the air. When the snow melts and the earth is exposed for the first time in months, mold is found in the ground and is also released into the air. A snow mold allergy is all but guaranteed with mold found everywhere.

The symptoms and solutions for both Alternaria mold allergy season and snow mold allergy season are the same. Besides taking medications prescribed by your doctor, surviving mold allergy season is possible by strengthening your body’s defense system, staying inside when allergen levels are at their highest as well as allergy-proofing your home as much as possible. 

Can You Ever Remove Mold Completely?

Because microscopic mold spores occur everywhere, naturally, removing all mold from a home is impossible. Remediation of mold infected areas (including black mold) when there is an infestation, is the only solution. Remediation is the best way to get rid of mold, but before mold remediation can begin the reason for the presence of water or moisture must be addressed, or the mold will simply return.  

A standard remediation process to properly remove mold includes:

  • Inspection and Mold Damage Assessment

A thorough inspection is done.

  • Mold Containment

Various containment procedures are used to prevent the spread of mold. This might include advanced containment procedures such as negative air chambers that isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the clean-up process. All fans, heating, and cooling systems will also be turned off.

  • Air Filtration

Specialized filtration equipment such as “air scrubbers” and HEPA vacuums will capture the microscopic mold spores out of the air, preventing further spreading during the remediation process.

  • Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.  It may be necessary to remove and dispose of mold-infested porous materials such as drywall and carpeting to remediate heavy mold growth. 

  • Cleaning Contents And Belongings

Furniture, decorative items, curtains, clothing, and other restorable items affected by mold are cleaned and disinfected through a variety of cleaning techniques. Odors are removed with specialized techniques, and deodorization is done using fogging equipment.

  • Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

Common Causes of Mold in the Home

The main cause of mold is excess moisture and, therefore, before a mold removal company can perform mold remediation, the reason for the excess moisture must be resolved. Here are some of the most common causes of mold in the home:

  • Humidity

Humidity plays a big role in the development of mold. This is evident in the mold you will commonly find in the bathroom, basement or around windows. Use a dehumidifier or fan to decrease mold growth. 

  • Moisture

Leaky pipes that go undetected for quite some time, cracks in a basement wall that cause moisture to seep into the house, and inefficient window seals are moisture sources that can lead to mold growth. 

  • Outside Water

Water from outside the home can result in mold, whether from a sprinkler system that consistently sprays against the house wall or an unexpected natural disaster such as a flood.  

Regular ventilation is a good way to remove moisture. So, when the weather allows, open the doors and windows of your home to promote air circulation. If you prefer not to open your windows, turn on your air conditioner to ensure air runs through the whole house. Then there will be no need for mold detection. 

What Happens During a Professional Mold Inspection?

During a professional mold inspection and mold damage assessment, your property will be carefully inspected for visible signs of mold, with various technologies used to detect hidden water sources that might result in mold. When you select a mold remediation company, remember to inquire if they are an IICRC certified firm. The IICRC (Institute of Inspection Cleaning and Restoration Certification) is a global non-profit organization for the cleaning and restoration industry.

How Much Does Mold Remediation Cost?

The cost of mold removal depends on the damage caused, as every incident requires a unique solution. Once the professional mold inspection is completed, a more accurate assessment can be given on the extent of the remediation process required. 

How to Find a Professional Mold Remediation Company

It is always best to find a professional mold remediation company that is a local service provider with professionals on call 24/7 in the event of an emergency. Consideration should also be given to whether this company works with major insurance companies.

SERVPRO of Milton S.E. / Sonoma is a locally owned and operated business and are on-call 24/7 for the communities of Milton S.E., Sonoma, and surrounding areas. Services include not only mold remediation but also water, storm, and fire damage repair and restoration for residential and commercial properties. Found mold in your home? Contact SERVPRO of Milton S.E. / Sonoma for the most professional mold removal services.

We Are Cleaning Experts

3/18/2020 (Permalink)

Coronovirus Microscopic Image Solutions for Covid-19 Cleanup

SERVPRO® is Here to Help during this time of need.


During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.


Specialized Training

We are prepared to clean and disinfect your home or business, according to guidelines set forth by the Federal Government. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The Public Health Agency of Canada (PHAC) encourages cleaning of high-touch surfaces in all public spaces. Examples would include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces likely to fall under the PHAC’s guidance for commercial spaces include:


• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices

• Retail Spaces

• Water Fountains

• Shelving/Racks

• Sales Counters

• Carpets and Rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment


Specialized Products

The Government of Canada recommends usage of a labeled hospital-grade disinfectants with claims against similar pathogens to the coronavirus. Multiple products available to SERVPRO® carry this approved emerging pathogens claim. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the Federal Government and provincial/local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Milton & North Oakville, 905-864-9544

Kitchens & Bathrooms Need to Know

2/3/2020 (Permalink)

Kitchen Cabinets & Stove Upgraded kitchen, new cabinets, new backsplash.

As a restoration company, we find ourselves repairing a lot of kitchens and bathrooms and we're quite good at it.

However, this doesn't need to be limited to just restoration projects; we can come and upgrade your cabinets, install a backsplash, and upgrade flooring.

Call us today to quickly spruce up your kitchen and bathroom.

Duct Cleaning Secrets

1/29/2020 (Permalink)

Inside of duct A Screenshot of a post-cleaning video inspection of commercial ductworks.

We've all received those annoying telemarketing calls asking to get our ducts cleaned. The dirty little secret about duct cleaning is that in a properly installed and well-maintained system, they should almost never need cleaning.

In theory, it should be cleaned once after construction to remove dust and after that, the built-in filtration system should capture all the debris before the air recirculates.

Reality, however, is different than theory. People don't always change their filters regularly and when they do, they use a cheap, inefficient filter that might not fit properly and allows some contaminants into the system.

Pet hairs often clog up the cold-air return registers, reducing efficiency.

Toilet and bath overflows allow contaminated water into the ductwork, potentially spreading germs and bacteria to other parts of the structure.

Children often like to drop food and toys down into the ducts.

In general, we recommend getting the ducts cleaned every 3-5 years

Climate March On Parliament Hill

9/27/2019 (Permalink)

A Young Woman Holding a Sign In a Crowd on Parliament Hill Gillian On Parliament Hill During The Climate Rally

Our very own Gillian participated in the climate march on Parliament Hill Sept 27th. Gillian worked here over the summer managing some of our marketing activities. She is back at school learning how to change the world and she is participating in the climate march with her peers.

Students want to become global citizens who model ethical leadership and are ready to find innovative solutions to tackle the problems of the future.

Approximately 10-15 thousand people are expected on Parliament Hill today, essentially shutting down the core of the city.

The government seems supportive, "I encourage everyone to come out, not just the kids but their parents and grandparents because we're all part of this," according to Canada's Minister of Environment and Climate Change, Catherine McKenna.

Does your home have a mould problem?

9/25/2019 (Permalink)

Untreated water damage can cause mould to grow quickly. Microscopic mould spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mould from a home or business. Therefore, mould remediation reduces the mould spore count back to its natural or baseline level. Some restoration businesses advertise “mould removal” and even guarantee to remove all mould, which is a fallacy.


Consider the following mould facts:

  • Mould is present almost everywhere, indoors and outdoors.

  • Mould spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

  • Mould spores thrive on moisture. Mould spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  • Before mould remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mould may return.

  • Mould often produces a strong, musty odour and can lead you to possible mould problem areas.

  • Even higher-than-normal indoor humidity can support mould growth. Keep indoor humidity below 45 percent.

If your home or business has a mould problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mould infestation.

If You See Signs of Mould, Call Us Today – (905) 864-9544

Mould in the Attic

9/13/2019 (Permalink)

Mould on the joists in the attic A cursory inspection of an attic will often find evidence of staining on the sheath, which may be a sign of mould growth.

Selling Your Home?

We run across this situation regularly. As part of a typical home purchase process, the buyer will have a home inspector provide a report on potential deficiencies. As part of the inspection, they will check the attic. Often, signs of discoloration on the sheathing will be identified as mould.

Unfortunately, most home inspectors fail to follow the IICRC-S520 protocol, which requires that the presence of mould be confirmed by laboratory tests, performed by in independent Indoor Environmental Profession.

The result is that the seller is left to scramble to get the attic remediated or the sale might fall-through, which is usually the case.

The better option is to get the attic treated before the house is listed. This will save you a lot of time, money, and grief.

At SERVPRO of Milton & North Oakville, we have a variety of treatment options that can be tailored to fit your needs. Contact us today to schedule an appointment.

The importance of tenant insurance

9/11/2019 (Permalink)

Renting a house or apartment in this day in age seems to be very common, for people in every age group.  A lot of the time, renters take insurance for granted.

Here is an example of a true story:

A young new mother was ready to get out on her own with her baby boy.  A friend had just bought a house and thought it would be a great idea to get help with the mortgage, while, at the same time, allowing this mother to start a new journey.  The owner of the house had house insurance (of course!).  It never occurred to the new tenant that maybe tenant insurance would have been a smart idea!

Not even a month later, while in the midst of having the roof re-done, came a MASSIVE downpour of rain.  To say that some water came in and did some damage, would definitely be an understatement.

All of the contents in the house were affected, and almost all was not salvage-able.  From a crib, to photos, to beds and dressers, none of it was covered under the owners insurance, as it did not belong to them.

What started out as an amazing new adventure for a new mother, ended up in extreme grief. 

We cannot reiterate enough, the value of what insurance providers can do in times of need.  Tenant insurance is so important, so don't take it for granted! 

Happy Canada Day

7/1/2019 (Permalink)

PL Robertson's Facility in Milton

A little bit of local Canadiana for this lovely Canada Day:

Peter Lymburner Robertson was a local inventor and industrialist, based in Milton, Ontario; his factory is still there, just down the road from our warehouse. He became famous for inventing the Robertson Screwdriver, still used widely by tradespeople throughout the country. Its square-socket reduces the risk of injury as it won't slip. 

Anyone who's used a standard slot-screwdriver understands the pitfalls and profanity...

Robertson famously sold his patented screws to the Fisher Body company, which in turn made car bodies for Ford Motor Company. Henry Ford himself inquired about getting exclusive rights to the Robertson screw, however PL Robertson turned him down.

Enjoy your Canada Day long weekend with those close to you!

Revolt Robotics Sponsorship

3/25/2019 (Permalink)

Revolt Robotics team member Alec Cook is pictured in the pits with franchise owner Bradley Cook in front of Revolt Robotics 4976 robot.

Revolt Robotics Team 4976 @ First Competition University of Waterloo

SERVPRO® of Milton & North Oakville is pleased to sponsor the Georgetown District High School robotics team "Revolt Robotics" in their FIRST Robotics Canada season.

Congratulations to the team on their 5th place performance in the Ontario District University of Waterloo competition March 22-23, 2019. The team is now ranked 35/173 in the province!

This team has worked hard together to get their robot put together and working to get to these competitions! They are soon traveling to the US to compete against other teams in their division!

We could not be more proud of the team. Being able to watch them and receive their updates have been amazing!

More information on FIRST robotics available here:


The Do's and Don'ts!

1/24/2019 (Permalink)

This is our extraction Truck!

As professionals working in the business of water damage mitigation, we are often asked for advice about what to do when there's a water intrusion at a home or business. The first priority must always be safety. A flooded basement, for instance, poses a risk for electrical hazards from electrical devices that are plugged into outlets. If you have any doubts, call a professional right away. If it is sparking, smoking, or a suspected electrical fire, get out and call 911.

Another concern is the type of water. For example, grossly contaminated water from a sewage backup must be treated differently than clean water from a burst supply pipe. Turn off the water at the source, if possible. And please remember that a burst pipe is not a plumbing emergency: it is a drying emergency. Once the water has been shut off, the plumbing can be repaired at any time. However, the structure needs to be dried ASAP to minimize damage and prevent mould growth; mould fungi can begin to form in as little as 48 hours, so time is of the essence.

Here are a few more DOs & DON'Ts.

  • DO: Avoid all contact with sewage and items contaminated by sewage,
  • DO: Wash your hands thoroughly after contact with contaminated items,
  • DO: Seek medical attention if exposed to harmful waste,
  • DO: Shut off the source of water if possible or contact a qualified party to stop the water,
  • DO: Turn off circuit breakers for wet areas of the building if it is safe to do so,
  • DO: Remove as much excess water as possible by mopping & blotting,
  • DO: Wipe excess water from wood furniture after removing lamps and tabletop items,
  • DO: Remove and prop up wet cushions for even drying,
  • DO: Place aluminum foil or wood blocks between furniture legs and wet carpeting,
  • DO: Relocate paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture,
  • DO: Use wooden clothespins to keep furniture skirting off damp floors,
  • DO: Hang draperies with coated hangers to avoid contact with wet carpeting or floors,
  • DO: Hang furs and leather goods to dry separately at room temperature,
  • DON'T: Walk in areas with grossly contaminated water in order to minimize the spread of contaminants,
  • DON'T: Turn on the HVAC system in areas with grossly contaminated water,
  • DON'T: Use household fans in areas with grossly contaminated water,
  • DON'T: Use products for personal hygiene in areas with grossly contaminated water,
  • DON'T: Enter rooms with standing water where electrical shock hazards may exist,
  • DON'T: Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards,
  • DON'T: Leave books, newspapers, magazines, or other coloured items on wet carpeting or floors in order to prevent staining,
  • DON'T: Leave Oriental rugs or other coloured rugs on wet carpeting,
  • DON'T: Use your household vacuum cleaner to remove water in order to avoid electrical shocks and prevent damage to the vacuum,
  • DON'T: Use TVs or other appliances while standing on wet carpeting or floors, including wet concrete floors,
  • DON'T: Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

Parliament Hill

1/23/2019 (Permalink)

Gillian at Parliament Hill

On Saturday January 19th 2019, at Parliament hill there was a woman's march.

There were participants from all across Canada that participated in the March! One of our very own, Gillian here from SERVPRO was up in Ottawa at the time of the March and despite the frigid temperatures, she enjoyed herself!

The march started as a rally with speeches and drumming, then the march started down Bank Street to Lansdowne!

The movement works towards woman and their rights, also towards protecting reproductive rights and acknowledging issues face by the LGBTQ community, indigenous people, immigrants and people with disabilities.

SERVPRO is very proud to have had one of our own participate in the March and happy to Support Gillian as she enjoyed herself  up in Ottawa on the weekend!

Does Your Home Have A Mould Problem?

8/16/2018 (Permalink)

Untreated water damage can cause mould to grow quickly. Microscopic mould spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mould from a home or business. Therefore, mould remediation reduces the mould spore count back to its natural or baseline level. Some restoration businesses advertise “mould removal” and even guarantee to remove all mould, which is a fallacy.


Consider the following mould facts:

  • Mould is present almost everywhere, indoors and outdoors.

  • Mould spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

  • Mould spores thrive on moisture. Mould spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  • Before mould remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mould may return.

  • Mould often produces a strong, musty odour and can lead you to possible mould problem areas.

  • Even higher-than-normal indoor humidity can support mould growth. Keep indoor humidity below 45 percent.

If your home or business has a mould problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mould infestation.

If You See Signs of Mould, Call Us Today – (905) 864-9544

Dust to Dust

2/15/2018 (Permalink)


Thinking about doing some home renovations? Dust control is often overlooked. Not only will it get on and embed itself in any uncovered furniture, it will also spread throughout the house, get in your clothing, hair, lungs, eyes, nostrils, and just about every other point of entry.

Cover the furniture with drop sheets, or even inexpensive plastic sheeting. Also consider containing the area using 4-6 mm poly sheeting. When we do jobs, we will also consider putting the area under negative air pressure to minimize the potential for dust and other contaminants spreading. If the area is small enough, you can do this yourself using an ordinary cylinder vacuum cleaner (like a Shop-Vac), by placing the canister outside the contained area and placing the end of the hose inside the contained area.

Of course don't forget dust masks and eye protection.

Understanding Decontamination Chambers

2/14/2018 (Permalink)

There are 2 types of decontamination chambers we typically add on to a contained and contaminated space:

  • Clean Room - Where PPE is stored and workers suit-up (donning PPE)
  • Pass Through - Where workers remove their PPE (doffing PPE)

We will typically use a combination of 1-3 decontamination chambers, depending upon the extend, degree, and type of contamination, also taking into consideration the available space, type of building, and the occupants. For example 3 chambers might be advisable when the occupants of the structure pose a higher risk for health effects (e.g. if somebody has asthma), while only 1 chamber might be called for when decontaminating part of an empty warehouse.

Single Decontamination Chamber is a multi-purpose room used for donning and doffing PPE, as well as storage, double bagging, and other functions.

Double Decontamination Chamber would include a Clean Room and a Pass Through.

Triple Decontamination Chamber would include a Clean Room, a Shower, and a Pass through.

Each decontamination chamber would also be under slightly negative air pressure, compared to the adjacent chamber. We typically measure negative air pressure using a manometer, measuring relative pressure in inches of water, using the units of wc (water column). In order to maintain negative pressure, we would like each chamber to have 0.02 - 0.04 wc less than the previous chamber.


[Clean Room][Shower][Pass Thru][Contaminated Area]

[ -0.02 wc][-0.04 wc][-0.06 wc][-0.08 wc]

Dealing With Attic Mould

2/13/2018 (Permalink)

Attic Mould

A very common call from realtors is to address mould found in an attic. This can get tricky. A typical situation is that a home inspector has been through, popped into the attic and noticed some visible staining on the sheathing. We often get the message that the inspector has identified it as mould and it needs to be cleaned.

Often the closing is contingent on this.

Many problems exist with this approach. First of all, it is a deviation form the IICRC-S520 Mould Remediation standard, which states that mould can only be identified by testing in a qualified lab. Unfortunately, many home inspectors overlook this, and identify what may or may not be mould based solely upon a visual inspection.

Nevertheless, the closing requires a clearance certificate and the only way to generate that is by following the standard: (1) Test for mould, (2) Remediate, (3) Test to confirm successful remediation (clearance). The length of time and cost of following the standard usually exceeds the time limit on the offer, so many deals fall through.

Our recommendation: have the property inspected prior to listing. If there are concerns about mould, deal with it beforehand. It could save you thousands in the long run.

Avoiding Job Site Hazards

2/8/2018 (Permalink)

Removing tack strip

Some of the most preventable injuries in our field are slips and falls. We work in wet environments, wet carpets, with soggy belongings all over the place. Even worse, when tearing out wet carpet, it is all too easy to cut a finger on a rusty carpet tack strip.

All of our employees are urged to keep their vaccinations up-to-date, including tetanus and HEP-A/B. In addition proper PPE is a requirement. We will turn down jobs in which we're asked to cut corners and put employees' and occupants' safety at risk.

From the SERVPRO® Newsline:

To help prevent injury from an exposed tack strip, remove tack strips completely when possible. Cover tack strips at the end of the day as well as at the end of the job. At a minimum, cover tack strips in doorways and other walkways.


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