In the restoration industry we are often faced with a lot of different challenges, from residential fires to commercial floods. On a gloomy afternoon, a call came in. It was a furniture warehouse that had been flooded. The owner was frantic, confused and generally concerned about the safety of this business. While on the phone we assured him that we have dealt with these kinds of emergencies many times before and that he is in good hands with SERVPRO. After the call we loaded the truck with a few fans, and we were off. Upon arrival we noticed that the water had saturated the carpeted floor and rugs. Doing a quick walk through we realized the water had migrated far past the showroom into the back room and even the office area. The water damage was extensive to say the least, and the customer was unsure what to do next. After talking to him briefly, he told us one of the toilets had overflowed throughout the night. So, when he came in the next morning it had completely flooded. The scope was extensive, first we would have to remove all contents on the showroom floor. We would then have to extract the water from all affected areas. Then strategically set up 20 plus fans to start drying the carpet and rugs. Also, we would need to set up dehumidifiers to help remove the moisture from the air. Unfortunately a lot of the wooden and melamine furniture had adsorb a lot of moisture as well so we would need to try and catalog what was damaged and what could be repaired. In short these kinds of incidents happen all of the time, and can cost a business or home owner a pretty penny. To prevent these kinds of incidents and others, regular preventative maintenance is ideal. Call your local SERVPRO to create an E.R.P (emergency ready plan), you’ll be glad you did.